"I felt we had built a bond of respect, trust and honesty with Michael"

J. Hoppe , 13 Dec 2018 ” I first met Michael from Benchmark Business after I made a phone call to enquire about Benchmark Business, systems and ended up making an appointment to meet with Michael, that was in August 2013. Michael travelled from Brisbane to Toowoomba to meet with me and I was able to find out what he thought he could to sell our business and he found out all he could about our business, my husband, myself and why we wanted to sell. I was quite impressed with what Michael thought he could do to sell our business but I had to convince my husband to go with him as after having a couple of not so good experiences with other big name brokers and feeling ripped off he was very hesitant. Michael was persistent and rang me on average every two months for a chat and to see how we were going and did not pressure me at all. I got so used to his calls if he missed ringing I would ring him and touch base as I did not want to lose contact with him as I felt I could trust him to do the right thing when we were ready to list our business. Early in 2015 we were ready to list the business and property for sale so Michael came and met with my husband Graham and myself and everything went from there, there was only a small fee for the putting together of the business information memorandum for prospective buyers to view, this I felt he had done a great job putting together, the information in it was spot on. There were a few interesting enquiries and many discussions with Michael and I always felt comfortable with him and knew he understood where I was coming from so trust was growing for both of us then in the end of March and early April thing started to get interesting with lots of information going back and forth for several interested parties and by June we thought we had a buyer but then they backed away just before settlement in July, what a disappointment for us and Michael as we had worked so hard. Michael followed up with another party that had shown quite good interest and with lots more to-ing and throwing of information and much patience from both Michael and ourselves we finally got an offer we were happy with and accepted and things progressed from there and Contracts were signed and our business was sold on the 4th of December 2015. During 2015, our eldest daughter was seriously ill and I had to spend many months in Cairns caring for her, which made it very hard at times, but Michael always asked how she was and how I was coping and offered great support, this I greatly appreciated. During the time spent working with Michael over two years to achieve a successful sale, I felt we had built a bond of respect, trust and honest with each other and a friend ship had formed between us which I hope continues for many years. I am thankful I went with my gut feelings and put my trust in Michael of Benchmark Business. ” Yours sincerely J. Hoppe

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